Privacy & Cookies

What kind of personal information does DUPLAYS collect?

To assist you with renting the facility and signing up for our Activities we require certain personal information. This includes but not limited to your name, preferred contact details, payment information.

Information from your computer is also collected. This includes but not limited to IP address, the browser used, and the language settings.

In certain cases, DUPLAYS can receive your personal information from others: if you participate in referral programs or sweepstakes.

DUPLAYS can also automatically collect other information, such as your location, while using DUPLAYS App.

Why does DUPLAYS collect and use your personal information?

The main reason of collecting the personal information is to help administer your online bookings and provide the required information about the Activities you are signed for.

DUPLAYS also uses the personal data for marketing purposes, such as contacting and informing you about our latest deals and special offers.

How does DUPLAYS share your data with third parties?

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

How does DUPLAYS use mobile devices?

DUPLAYS offer mobile and tablet optimized versions of the website as well as the free app. We process personal data through the app in the similar ways as we do through our website. DUPLAYS app can also identify your location if it is defined in the setting.

What security and retention procedures does DUPLAYS put in place to safeguard your personal data?

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

How does DUPLAYS treat personal data about children?

Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.

We may collect and use information about children only with the consent of the parent or guardian.

Cookie Statement

A cookie is a small amount of data that's placed in the browser of your computer or on your mobile device. There are certain types of cookies: first-party, third-party cookies; session and permanent cookies.

"First-party cookies" served by the entity operating the domain through which the cookie is served. "Third-party cookies" are served by other parties.

Session cookies only exist until you close your browser. Permanent cookies have a longer lifespan and aren't automatically deleted when you close your browser.

There are also other tracking technologies, such as web beacons, tracking URLs, or SDKs (software developing kits) that works in similar ways to cookies.

How are cookies used?

Cookies are used to facilitate your journey while using the website. They allow you to be recognized as the same user across the different pages of a website, between websites, or when you use an app.

DUPLAYS website and apps use cookies for the following purposes:

Technical Cookies: This type is essential for our website to function properly and give the users an advanced, user-friendly website and apps. It also allows the website to adapt automatically to the needs of the users.

Functional Cookies: They are used to remember your preferences, such as your registration information, preferred currency, language etc.

Analytics Cookies: DUPLAYS uses this type of cookies for optimizing and improving our website and app by gaining the insights on how our visitors use DUPLAYS. The data gathered includes but not limited to the web pages you've viewed, entered and left from, emails you've opened and acted upon, and date and time stamp info.